
In the first ten minutes after a crash: get safe, call 911, photograph everything, exchange information, and say nothing about fault. Then see a doctor the same day even if you feel fine. Everything else can wait until tomorrow.
That is the whole checklist compressed. What follows is the reasoning, because a list you understand is a list you will actually follow while your hands are shaking.
The first ten minutes
1. Check for injuries and get out of the traffic lane if you safely can. Secondary collisions happen to people standing beside disabled cars. Hazards on, and stand behind a barrier if there is one.
2. Call 911. Even for something minor. Most states require reporting a crash involving injury or property damage above a dollar threshold, and the report itself is worth having regardless. It records who was there, what they said, and what the scene looked like, from someone with no stake in the outcome.
3. Do not discuss fault. Not because you are hiding anything, but because "I'm so sorry, I didn't see you" is a reflex, not an analysis, and it will be quoted back to you. Check that the other person is okay. Skip the apology.
4. Photograph before anything moves, if it is safe to. This is the only moment this evidence exists.
The photo list
Take more than you think you need. Nobody has ever regretted having too many.
- Wide shots from several angles showing where both vehicles ended up relative to lanes, signals, and each other
- All four corners of both vehicles, close up
- License plates of every vehicle involved
- The other driver's license and insurance card — photograph them rather than copying numbers by hand
- Traffic signals, stop signs, lane markings, and any obstructed sightlines
- Skid marks, debris fields, fluid trails
- Road and weather conditions, including how much light there was
- Any visible injuries, yours and your passengers'
- The interior, if airbags deployed
Then look around for cameras. Businesses, doorbells, traffic cameras, a bus stopped nearby. Note the addresses. Most of those systems overwrite themselves within days or weeks, so knowing where to ask is genuinely valuable and only takes thirty seconds at the scene.
Get witness information, not witness reassurance
People say "I saw the whole thing, that was totally his fault," and then they drive away and you never speak to them again. Get a name and a phone number. It is the piece of the scene most often skipped and the one that most often decides a disputed liability case.
Medical care, and the 72-hour problem
Adrenaline is remarkably good at masking injury. Whiplash, concussion symptoms, and soft-tissue damage very commonly show up a day to three days later, which is exactly the window in which people decide they are fine.
Get evaluated the same day if there is any symptom at all — headache, neck stiffness, numbness, nausea, ringing, or simply feeling off. Two reasons, in order of importance:
- Some of these injuries are worse than they feel at hour one.
- A gap between the crash and your first medical record is the most common and most effective argument an insurer uses to reduce a claim. Not because it proves anything, but because it lets them ask why you waited.
If you do start treatment, follow through with it. Scattered attendance is used the same way a delay is.
Notifying insurance
Report the crash to your own insurer promptly. Your policy almost certainly requires it, and it is not an admission of anything.
The other driver's insurer will also call, often faster than expected. That adjuster is not your enemy and not your friend. Their job is to resolve the claim for the least defensible amount, and they are good at it.
Some practical ground rules:
- Facts, not narrative. Date, time, location, vehicles, and that you are being evaluated medically.
- "I don't know yet" is a complete answer about your injuries. Because you don't.
- Do not sign a blanket medical authorization. A broad release lets them pull your entire medical history looking for anything pre-existing.
- Do not agree to a recorded statement on day two unless you understand why you are doing it.
- Do not post about it. A photograph of you at a wedding three weeks later, cropped and context-free, will be shown to somebody.
The coverages people forget they have
Before you conclude there is no money available, check your own declarations page for:
- Uninsured / underinsured motorist (UM/UIM). Pays when the at-fault driver has no insurance or not enough. This is the most valuable coverage most people do not know they bought.
- Medical payments (MedPay) or personal injury protection (PIP). Pays medical bills regardless of fault, and pays early, which matters when treatment starts before any settlement.
- Rental reimbursement.
Two of these can apply to the same crash, and the sequence in which you use them is worth asking about before you settle anything.
Before you sign anything
Every route out of a crash ends at the same document: a release. Signing it closes the claim for good, including for treatment you have not had yet, and there is no version of this where it reopens in March because your neck got worse.
Which makes the order of operations matter more than the speed. Total the medical bills, add whatever work you actually missed, and only then look at the number on the table.
Property damage alone is largely mechanical. Two repair estimates, your car's pre-loss value, and documentation instead of indignation. Plenty of people settle that themselves and do perfectly well.
Injuries change the arithmetic, because the bills are not final on the day the offer arrives. Where treatment is continuing, fault is contested, or a commercial vehicle was in the crash, our guide to whether you need a lawyer sets out which situations justify a case review and which honestly do not.
The one thing to remember
Deadlines are real, and they are shorter than most people assume — particularly if a government vehicle or public entity is involved, where written notice is often required within months. Life after a crash is chaotic, and claims die quietly while people are busy getting through the week.
St. Paul Personal Injury Lawyers is a referral service rather than a law firm. If you have worked down this checklist in St. Paul or the Twin Cities and are now looking at an offer, a deadline, or a release you were asked to sign today, it will put you in front of a car accident attorney who reads where the claim currently stands and tells you, without charge, whether it qualifies as one to hand over rather than finish yourself. No fee to ask, and no commitment once you have the answer. A commercial truck or a motorcycle in the crash changes that analysis, and those pages explain how.
Call (833) 968-5178 or use the form on this site. This article is information, not legal advice.
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Related help in St. Paul
Explore common claim types we cover in St. Paul, MN.
- Car Accidents →
Minnesota is a no-fault state. After a crash here your own personal injury protection pays the first medical bills and part of your lost income, no matter who is blamed.
- Truck & 18-Wheeler Accidents →
Semis on Interstate 94 and 35E do not stop on packed snow the way the following distance behind them assumes. A trailer that starts to jackknife near the Lafayette Bridge takes a lane and a half with it.
- Motorcycle Accidents →
Minnesota gives riders a short season, and the edges of it do the damage. April and October pavement still holds frost, sand and salt grit, and drivers have spent five months not looking for a bike.
- Pedestrian Accidents →
By December the light is gone before most people leave work, and unshoveled stretches of sidewalk push walkers into the traffic lane. Plow banks at the corners hide a person until the last second.
- Bicycle Accidents →
The hazard for St. Paul riders is not only February.
Frequently asked questions
Should I call the police after a minor accident?
Yes, in almost every case. A police report creates an independent, timestamped record of the vehicles, the drivers, and the scene. Most states also legally require reporting a crash above a property damage threshold or with any injury, and the person who is apologetic at the roadside is frequently the person who disputes fault a week later.
Should I go to the ER after a minor crash?
Get evaluated the same day if you have any symptoms at all. Whiplash, concussion, and soft-tissue injuries commonly present 24 to 72 hours later. A gap between the crash and your first medical visit is the single most common argument used to reduce an injury claim.
Do I have to give a recorded statement?
You generally must report the crash to your own insurer as your policy requires. You do not have to give the other driver's insurer a long recorded narrative days later while you are still figuring out how hurt you are. It is entirely acceptable to say you will follow up in writing.
What photos should I take at the scene?
Wide shots showing vehicle positions and the whole intersection, all four corners of both vehicles, license plates, the other driver's license and insurance card, traffic signals and signs, skid marks, debris, road conditions, and any visible injuries. Take more than feels reasonable. You cannot go back.
Should I accept the insurance company's first offer?
Not before you know what your treatment is going to cost. Once you sign a release the claim is closed permanently, including for care you have not had yet. An early offer arriving before you have finished treatment is a bet on your recovery that you are being asked to make with less information than they have.
What if the other driver has no insurance?
Check your own policy for uninsured and underinsured motorist coverage, which exists for exactly this. Medical payments or personal injury protection coverage may also pay medical bills regardless of fault. Many people carry these coverages and never realize it.
Local context
How this applies in St. Paul, MN
General guidance is a starting point, not an answer. Minnesota sets its own filing deadlines, its own rules on shared fault, and its own minimum insurance limits, and a claim in St. Paul plays out differently depending on which agency wrote the report and whether a government entity is involved. Nothing above is legal advice, and St. Paul Personal Injury Lawyers is not a law firm.
The way to turn any of this into a real answer is to have someone look at your actual situation. The review is free, it takes about a minute to start, and you are never obligated to hire the attorney you speak with. Call (833) 968-5178 or start on the St. Paul Personal Injury Lawyers homepage.
Areas St. Paul Personal Injury Lawyers covers
St. Paul first, then the surrounding communities of the Twin Cities. Each has its own page with local detail rather than a copy of this one:
- Maplewood, MN — Ramsey County, population 42,000
- Roseville, MN — Ramsey County, population 36,000
- Shoreview, MN — Ramsey County, population 26,000
- Vadnais Heights, MN — Ramsey County, population 13,000
- Little Canada, MN — Ramsey County, population 10,000
- White Bear Lake, MN — Ramsey County, population 25,000
Or jump to the full list of St. Paul practice areas.
More from the St. Paul Personal Injury Lawyers blog
- Personal Injury Settlement Amounts in St. Paul
Personal injury settlements in St. Paul, MN range from a few thousand for soft-tissue to millions for permanent harm.
- Do I Need a Car Accident Lawyer in St. Paul?
Do you need a lawyer after a car accident in St. Paul, MN?
- Average Car Accident Settlement: St. Paul Ranges
Average car accident settlement ranges explained for St. Paul, MN — why “averages” mislead, what drives value, and how to get a free case review.
The St. Paul Personal Injury Lawyers Team
St. Paul personal injury resource
Written by the St. Paul Personal Injury Lawyers team, helping St. Paul accident victims understand their options and connect with an experienced attorney. Not legal advice.